Quality Policy

Our dedication to quality starts with our method of sourcing. We collaborate closely with our clients to understand their quality expectations and requirements. To ensure our customers receive the best products, we use this information to select suppliers who comply with these standards. Our suppliers hold numerous certifications, including those for social responsibility, product safety, and environmental sustainability. These certifications include, but are not limited to:

  • Global Organic Textile Standard (GOTS)
  • STANDARD 100 by OEKO-TEX
  • Better Cotton Initiative (BCI) Certification
  • Business Social Compliance Initiative (BSCI)
  • Social Accountability 8000 (SA8000)
  • SEDEX (Supplier Ethical Data Exchange) Certification
  • WRAP (Worldwide Responsible Accredited Production) Certification
  • ISO 9001 Quality Management System
  • GRS (Global Recycled Standard) Certification

These are some of the major certifications we focus on, and we work with others upon request by our customers. By collaborating with certified suppliers, we ensure our products meet or exceed top-quality standards, supporting sustainability and ethical practices in the textile industry.

Corporate Quality Policy
At Textile Connection, we are committed to delivering products that adhere to the highest quality standards. We understand the importance of sourcing quality products for our clients, and we take this responsibility seriously. To guarantee our products meet the desired quality levels, we have established a comprehensive quality policy. Our policy includes the following guidelines:

Defining Quality Standards
We establish the quality requirements for every product sourced by closely collaborating with our clients and suppliers. We set the best quality practices based on industry standards, government, and consensus standards for apparel, bed, and bath linen sectors to maintain global quality standards.

Identifying Reliable Suppliers
We ensure the suppliers we work with have a proven track record of producing high-quality products and established quality management systems. We follow a stringent supplier review process to ensure that.

Conducting Inspections and Testing
We carry out inspections and testing of the sourced products to ensure they meet the desired quality standards, either through third-party quality control firms or directly with the suppliers.

Commitment to Continuous Improvement
We regularly assess and update our quality policy to ensure it aligns with customer needs and industry standards. We are dedicated to continually enhancing our processes to deliver top-quality products.

Communication of Quality Standards
We ensure that everyone involved – clients, suppliers, and workers – is well-informed about our quality standards and how they contribute to maintaining them, fostering a shared commitment to quality.

Continuous Improvement
We are committed to improving our procedures and systems to maintain the highest-quality products consistently.

Compliance
We comply with all applicable standards and regulations to ensure our goods meet the highest quality and safety standards.

Customer Satisfaction
We work diligently to provide our clients with high-quality products that satisfy their specific needs and demands.

Supplier Selection Process
At Textile Connection, we take our supplier selection process seriously. We recognize the impact of supplier quality on product outcomes. Our process starts by identifying potential suppliers based on reputation, experience, and product offerings.

Once potential suppliers are identified, we proceed with a thorough evaluation, assessing their quality management systems, production capacity, adherence to international standards, and commitment to sustainability and social responsibility. This evaluation involves site visits, audits, and continuous monitoring to ensure the supplier meets our stringent standards.

Criteria for Supplier Selection

  1. Quality Standards and Certifications:
    Suppliers with recognized industry certifications such as ISO 9001, Oeko-Tex, or GOTS demonstrate a commitment to quality and adherence to global standards.
  2. Production Capacity and Lead Time:
    We evaluate suppliers’ production capacity to ensure they can meet volume requirements within specified timelines.
  3. Cost and Pricing:
    We assess the supplier’s pricing structure to ensure competitiveness, including labor costs, raw materials, and other overheads. We also consider the total cost of ownership, including shipping and import duties.
  4. Sustainability and Ethical Practices:
    We prioritize suppliers that utilize sustainable practices and commit to fair labor practices and worker safety, aligning with our sustainability goals.
  5. Communication and Responsiveness:
    Effective communication and responsiveness are vital for building a strong partnership. We evaluate suppliers based on their communication efficiency and responsiveness to inquiries.
  6. Flexibility and Customization:
    We look for suppliers who can offer flexibility and customization to cater to our clients’ changing needs and help differentiate us in the market
    .

Supplier Research and Evaluation

  1. Conducting Online Research:
    We conduct online research and review directories to identify potential textile suppliers.
  2. Receiving Recommendations:
    We seek recommendations from industry contacts, such as manufacturers and experts, for insights into potential suppliers.
  3. Requesting Supplier Information:
    We request product catalogs, pricing, certifications, and production capacity from potential suppliers, along with product samples for evaluation.
  4. Site Visits and Audits:
    We conduct site visits and audits to assess the supplier’s production processes, quality control measures, and ethical practices.
  5. Checking Supplier References:
    We verify the supplier’s reputation by contacting existing or former clients for feedback on their performance.

Supplier Selection and Negotiation

  1. Shortlisting Potential Suppliers:
    Based on evaluations, we shortlist suppliers that match our requirements for production capacity, lead time, quality, pricing, and ethical practices.
  2. Negotiations on Pricing and Terms:
    We negotiate terms, including pricing, delivery schedules, and quality standards.
  3. Formal Supplier Agreement:
    Once negotiations are complete, we draft and sign a formal agreement outlining key terms such as cost, delivery, quality standards, and payment terms.
  4. Establishing Communication Channels:
    We establish ongoing communication channels to ensure the supplier meets our production needs and standards.

Supplier Performance Monitoring

  1. Regular Communication and Collaboration:
    We maintain continuous communication to stay updated on production status and potential challenges.
  2. Tracking Delivery and Quality Metrics:
    We track delivery schedules and quality metrics to ensure suppliers are meeting commitments.
  3. Proactive Issue Resolution:
    We address any concerns promptly to prevent disruptions in the supply chain.
  4. Periodic Evaluations and Audits:
    We conduct regular evaluations and audits to assess supplier performance and identify areas for improvement.

At Textile Connection, we work with suppliers who share our dedication to quality, sustainability, and social responsibility. Our supplier selection process ensures we provide our clients with the highest-quality products while promoting ethical and sustainable practices in the textile industry.

Quality Control Measures in Manufacturing Phases

At Textile Connection, we enforce stringent quality control measures at every stage of the production process:

Yarn Quality Control

  • Raw Materials Selection: We choose top-quality raw materials from trusted suppliers.
  • Testing: We conduct tests for yarn strength, colorfastness, and consistency.

Fabric Quality Control

  • Weight: We check fabric weight to meet specifications.
  • Shrinkage: We test for shrinkage to ensure stability after washing.
  • Color Consistency: We verify uniform color across fabrics.
  • Texture: We ensure texture consistency and defect-free fabric.
  • Physical Tests: We conduct tear and tensile strength tests.
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Printing and Dyeing Quality Control

  • Dye and Chemical Selection: We choose the best dyes for durability and brilliance.
  • Colorfastness: We test fabric color retention after washing.
  • Printing Consistency: We check for uniform print quality.
  • Defect Detection: We inspect for stains, spots, and errors.

Product Quality Control

  • Stitching: We inspect stitching for durability and uniformity.
  • Fitting: We ensure comfort and proper fit for textile products.
  • Button and Zipper Quality: We check for durability.
  • Finishing: We inspect for defects, ensuring clean, finished products.